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Official respond.io partner

Your customers are already writing. The problem is who answers.

WhatsApp, Instagram, Messenger, email and web in a single inbox. With workflows and AI agents that answer using real data from your ERP, your CRM and your inventory. We implement respond.io and design how you use it to sell.

Get your free diagnostic See how it works

You get respond.io at the same price as on their site, with no markup from us. What we charge for is making it work.

Comercial Andes

online · replies instantly

Hi, do you have the 1.5 HP pump in stock?
Yes. 4 units left in the Santiago warehouse and 2 in Concepción.
Can you ship it to Rancagua? How much?
Delivery to Rancagua: 2 business days. Total with tax: CLP 189,900.
Great, I'll take it.
Done. I created order #4821 and the payment link. Handing the conversation to Camila for shipping.

AI agent · connected to the ERP

Every channel. One inbox.

  • WhatsApp Business API Your official number, with several agents answering at once.
  • Instagram DMs, comments and story replies in the same thread.
  • Facebook Messenger Conversations from your page, with full history.
  • Webchat A widget on your site that continues the chat on WhatsApp.
  • Email Your sales inbox stops being an island.
  • SMS For critical alerts and customers without mobile data.
  • Telegram Less common, equally connected if that's where your audience is.

The problem

You don't lose sales on price. You lose them on delay.

The customer asks through three different doors, nobody knows who replies, and the conversation dies inside someone's personal phone.

5+
Separate inboxes

WhatsApp on the rep's phone, Instagram on the community manager's, email somewhere else entirely.

24/7
When your customers write

Your team works office hours. Whatever lands at night or on Sunday arrives cold on Monday.

?
Zero traceability

Nobody can say how many conversations came in, how many were answered, how many are still open.

0
Real attribution

You don't know which campaign started the conversation or which conversation closed. You spend blind.

The difference

A bot that only knows your opening hours is useless.

We connect respond.io to the systems where your operation already lives. The agent answers with your stock, your prices, your calendar and the real status of every order.

ERP

Current prices, per-customer lists, payment terms.

CRM

Every conversation stays attached to its deal and its rep.

Billing

Documents and payment links generated straight from the chat.

Inventory

Stock by warehouse, in real time, without promising what isn't there.

Scheduling

Open slots, booking and automatic reminders.

Logistics

Delivery tracking without anyone having to go look for it.

No ERP or CRM? Then we start by fixing the sales process and building the minimum data layer the agent needs. The tool comes after.

Use cases

What your customers ask, answered in a second

Without escalating to a human, except when it actually matters.

"Do you have it in stock?"

The agent checks inventory per warehouse and answers with the exact quantity.

"How much is it?"

Current ERP price, using the list that applies to that customer.

"Where's my order?"

Shipping status and ETA, without going through anyone on the team.

"Any slot on Thursday?"

It shows open slots, books them and sends the reminder.

"I need the invoice."

It pulls the document from the billing system and sends it in the chat.

"I want to talk to someone."

It routes to the right rep with the full conversation context up front.

The platform

respond.io does the heavy lifting

It's the platform we build on. Colabor is an official partner: we implement it, connect it and hand it over working.

Unified inbox

One contact even if they write on WhatsApp today and Instagram tomorrow. Full history.

Visual workflows

Routing rules, business hours, escalation and follow-up without writing code.

API and webhooks

The entry point to connect your systems. That's where we come in.

Reporting by agent and channel

Volume, first response time and closed conversations. Data, not impressions.

AI agents

Four agents, four different jobs

This isn't a canned-response chatbot. Each agent has a goal, clear limits and a point where it hands the conversation to a human.

Qualification

Asks just enough to know if it's worth it, and drops what isn't. Your team stops wasting time.

Sales

Quotes with real prices, builds the order and sends the payment link. Closes the simple stuff on its own.

Support

Handles post-sale, order status and repeat questions. Escalates when a case gets weird.

Follow-up

Re-engages whoever went quiet mid-conversation. Without nagging into a block.

Without automation With respond.io implemented
Sunday's message gets read on Monday. It's answered on the spot, with real data.
Every rep on their personal WhatsApp. One company number, with routing rules.
If someone quits, the conversation leaves with them. The history stays in the company's account.
Nobody knows which campaign brought the customer in. Every conversation is attributed to its source.

Why Colabor

The tool is 30%. How you use it to sell is the other 70%.

Anyone can sell you a licence. We diagnose the commercial operation, design the flows, train the agents and measure whether it's actually selling.

Buying the licence on your own

You have the tool. Nothing else.

  • You start from a blank screen
  • You invent the flows yourself, in your spare time
  • No integration with your systems
  • Product support, not business support

A generic reseller

Sets it up and disappears.

  • A markup on the licence, without telling you
  • The same generic bot template for every client
  • Doesn't touch your sales process
  • Zero legal view on data and contracts

Colabor

Official respond.io partner. A consultancy, not a reseller.

  • We diagnose the commercial operation before touching the tool
  • Flows and agents designed around how you actually sell
  • Integration with your ERP, CRM, billing and inventory
  • Our own legal practice: Felipe Leigh, founding partner and lawyer, reviews contracts, personal-data handling and compliance
  • Analytics and attribution: which campaign started the chat and which one closed
  • No markup on the licence. None.

How it works

Three steps. No mystery.

We start by understanding how you sell today. Not the other way around.

  1. 01

    Diagnostic

    We map where people write, who answers, how long you take and where the sale drops. Free, no strings.

  2. 02

    Design and implementation

    We configure respond.io, connect your channels, build the workflows, integrate your systems and train the agents on your own information.

  3. 03

    Measure and tune

    We leave attribution running and tune the flows with real data. We train your team so they don't depend on us.

respond.io plans

The same price as on respond.io

The platform's list price, with no markup from us. You sign up through Colabor and get a partner with it: we take care of making it work.

Starter

per month · billed annually

USD 79

Small teams that need one inbox and want to stop losing messages.

  • 5 users included (extra user: USD 12/mo)
  • Unlimited monthly active contacts
  • Team and custom inboxes, mobile app
  • Basic reports, 2FA and growth widgets
  • No workflows and no AI agents
Start a 7-day free trial
Most chosen

Growth

per month · billed annually

USD 159

The real starting point: the first plan with workflows and AI agents.

  • 10 users included (extra user: USD 20/mo)
  • 1,000 monthly active contacts (overage: USD 12 per 100)
  • Workflows, broadcasts and AI agents
  • Advanced reports and developer API
  • Zapier and Make integrations
Start a 7-day free trial

Advanced

per month · billed annually

USD 279

When the chat has to talk to your ERP, your CRM or your billing.

  • 10 users included (extra user: USD 24/mo)
  • Webhooks and HTTP requests inside workflows
  • Custom channels and multiple workspaces
  • Phone and email masking, SSO
  • This is the plan we need in order to integrate your systems
Start a 7-day free trial

Enterprise

quoted directly with respond.io

A medida

Several brands, several countries, with an SLA and data governance.

  • Unlimited users, no per-seat cost
  • Higher API and workspace limits
  • Custom monthly active contacts
  • We sit with you in the negotiation with respond.io
Start a 7-day free trial

Not sure which one fits? Ask for the diagnostic

respond.io list prices in USD, per month. Annual billing costs 20% less than monthly. Colabor adds no markup: you pay what you would pay on their site, and you get a partner along with it. Colabor's implementation is quoted separately, from USD 690 depending on scope. WhatsApp messages are billed directly by Meta, under its own rate card, and are not included in any subscription.

It connects to what you already use

Native respond.io integrations, plus custom work on its API when that's what it takes.

  • HubSpot
  • Salesforce
  • Pipedrive
  • Zoho
  • Shopify
  • WooCommerce
  • Google Sheets
  • Zapier
  • Make
  • Stripe

Your system isn't on the list? If it has an API, we'll connect it. If it doesn't, we'll find the way.

The platform in numbers

respond.io figures about its own global operation.

80k+

Channels connected on the platform

622M+

Messages sent

18M+

Conversations closed

7

Days of free trial offered by respond.io

These figures are published by respond.io about its platform and its customers worldwide. They are not results from Colabor projects, nor a promise of results for your company. Sources at the foot of the page.

Whose infrastructure your data runs on

The platform is respond.io and the certifications are theirs, not ours. We say it plainly.

ISO/IEC 27001 (respond.io's)

The platform's information-security management certification.

GDPR (respond.io's)

respond.io states compliance with the EU personal-data regulation.

The account is yours

We implement on your account. The data, the contacts and the history belong to your company.

Legal review by Colabor

Felipe Leigh, founding partner and lawyer, reviews contracts, consents and personal-data handling.

Free diagnostic

Tell us how you handle it today

We reply within one business day. No cost, no commitment.

  • We review your channels and your actual response times
  • We tell you what can be automated and what shouldn't be
  • A clear quote: Colabor's fee and the licence, separately

We use your data only to reply to this request. We don't share it with third parties.

Frequently asked questions

What people ask us before signing.

Does going through Colabor make respond.io more expensive?
No. You pay exactly the list price you would pay going straight to respond.io: the plans on this page are theirs, with not a cent of markup from us. The difference is that you arrive with a partner: we help you pick the right plan, hand you a configured account, and you don't start from a blank screen. Our implementation work is quoted separately and is your call.
What is respond.io and what does Colabor do?
respond.io is the platform: the unified inbox, the workflows and the AI agents. Colabor is an official partner and does the implementation: we diagnose your commercial operation, configure the account, design the flows, integrate your systems, train both the agents and your team, and leave measurement running. The tool is 30%; how you use it to sell is the other 70%.
Can I migrate my current number without losing the history?
The number migrates: it stays the same one your customers already know. The chat history from the WhatsApp Business app does not travel to the API — that's a Meta limitation, not ours — so before migrating we export the conversations and keep a backup. From day one of the migration, all new history lives inside your account.
How long does implementation take?
An Esencial rollout is usually live in one to two weeks. Crecimiento takes two to four. Avanzado depends on your systems: the variable is how fast we get access to the ERP or CRM API, not our side of the work. Meta's number verification has its own timelines and we don't control them.
Who owns the account and the data?
Yours. The respond.io account is opened in your company's name and we implement on top of it. The contacts, the conversations and the WhatsApp number belong to your company. If you stop working with Colabor tomorrow, the account is still yours and nothing gets switched off. Felipe Leigh, founding partner and lawyer, reviews personal-data handling and contracts.
Do WhatsApp messages cost extra?
Yes. Meta charges for WhatsApp Business Platform template messages under its own rate card, which varies by category (marketing, utility, authentication) and country. That charge comes from Meta, not from respond.io or Colabor, and it isn't included in any subscription. In the diagnostic we estimate that spend using your real volume.
Is there a free trial?
respond.io offers a 7-day free trial of its Growth plan, with some features limited. Separately, Colabor's diagnostic is free: we review your operation and tell you whether this fits, including when the answer is not yet.
Am I locked into a contract?
No. Implementation is a one-time fee, not a monthly contract with a lock-in period. If you later want ongoing support or improvements, that's agreed separately and you can end it whenever you want. The respond.io subscription is contracted by you directly, under its own terms.
What if I already have a CRM or ERP?
Even better: we replace nothing. respond.io has native integrations with several CRMs, and where none exists we connect through the API and webhooks. Your ERP stays the source of truth for prices and stock; the chat just reads from it and writes back. If you have neither, we start by fixing the sales process before automating anything: that usually means implementing Pipedrive, where Colabor is an Authorized Partner. How we implement Pipedrive →

Your customers are writing right now.

Let's start with the diagnostic: half an hour, no cost, and you leave knowing exactly what can be automated in your operation and what it costs to get it running.

Get a free diagnostic Chat on WhatsApp

Sources

contacto@colabor.cl